Employment Opportunities

Library Associate

Department:   King Library

Position Overview: 

Set in the beautiful grounds and facilities of The Society of the Four Arts, the Gioconda and Joseph King Library provides adult and teen services and programs to members of the surrounding community. The King Library Associate is responsible primarily for front desk coverage, customer service and collection maintenance.

Job Duties:

  • Perform all opening and closing procedures
  • Check materials in and out to patrons
  • Assist patrons in locating materials
  • Inform patrons concerning membership renewal and contact patrons regarding overdue materials
  • Collect membership and renewal fees and enter/update membership information/payments online
  • Answer phone/online inquiries for information; provide ticketing support and provide reference/research assistance
  • Assist patrons with use of laptops, Wi-Fi, technology questions, ebook and e resources, web site and online library catalog
  • Support book group facilitators and the programming librarian during book discussions/events
  • Work book sales and any King Library events
  • Maintain flyers, refill information/brochures/print materials/signage
  • Place holds, maintain holds list, and contact patrons when items arrive
  • Perform ongoing and project-based collection maintenance on all materials including shelving items, shelf reading, moving collections, general tidying, and other collection related tasks. Must be able to lift 45 pounds, shift collection as appropriate and participate in annual maintenance projects. Climbing a ladder may be necessary.
  • Create and maintain displays; help conserve/repair books/book jackets
  • Create/edit draft documents for marketing and or needed library signage
  • Set up and tear down equipment, chairs, tables, etc. for programs
  • Maintain manuals, input data, provide statistical information
  • Assist cataloger in processing materials for shelf and expediting reserves for patrons
  • Cross train in all library tasks (in both the King and Children’s Libraries) to help maintain high level of service
  • Other Library and administrative tasks as required

Skills necessary to perform this job:

  • Public speaking abilities, with an emphasis on oral/written communication skills Enthusiasm and energy for initiating and participating in the work of the library
  • Patience and diplomacy in dealing with a range of ages and an ability to exhibit a service orientation to our staff and community
  • Familiarity with statistical/spreadsheet programs and integrated library systems
  • Attention to detail with organizational ability
  • Use of good judgment, consideration and reflective of the Society’s policies
  • A willingness to train and learn new library skills from colleagues

Specialized knowledge an individual must possess to be selected for this job:

  • 2 years prior experience in customer service (library experience preferred)
  • Knowledge of literature and films, especially bestsellers and award-winners, and/or ability to research titles
  • An understanding of adult and teen literature, and the confidence to refer titles to patrons
  • Experience with researching values of materials
  • Knowledge of the maintenance of library collections

Supervisory/managerial duties that are required of this position:

  • Able to participate in a team or to work independently on project/programs
  • Good judgment and willingness to research issues with facts before offering recommendations
  • Able to suggest improvements/changes and to maintain consensus
  • Responsible for taking charge, when absences or emergencies arise
  • May suggest titles for purchase and may conduct reconciliation in the absence of the acquisition associate.  Works under the supervision of the acquisition senior associate; supports the programming and catalog librarians, as needed.
  • Hours required will include evenings for support of book discussions/events and sharing Saturday work.

NOTE:  This job description is not intended to be all-inclusive. Employee may perform other related duties as negotiated to meet the ongoing needs of the organization.

To apply for this position, please send a cover letter and resume to rschipper@fourarts.org

Events Associate

Position Overview:

The Events Associate works in support of the overall Development & Member Services department’s objectives of:

-Securing financial support from existing and potential donors through thoughtful stewardship and cultivation activities and

-Communicating about Four Arts with those who have a stake in our success.

He/she works within a department that values the staff-member-donor partnership and acts in a manner consistent with the values, goals and objectives of the Four Arts to create an atmosphere of trust, cooperation, accountability and dedication to the mission.

The Events Associate manages numerous events within a schedule of more than 60 special events per season.  He/she provides support to all events both virtually and in-person. Assisting with and managing critical event details such as creating invite lists, tracking attendance, collaborate with cross-functional teams, seating arrangements, donor preferences, décor coordination, and any other aspect that contributes toward an exceptional event experience. This position interfaces with board members, members and donors and reports to the Sr. Events Associate.

 

Functions of this job:

Partner with the Senior Events Associate to thoughtfully plan and execute events:

 

Assist with the following for each event listed above:

-Attendance Reports

-Plan event logistics including collateral, securing vendors, timelines, reminders, event memos, A/V requests, décor materials, coordinating volunteers, etc.

-Support the creation and delivery of event invitations

-Track invitation responses and event attendance

-Prepare and process vendor contracts and event orders to ensure quality product, service delivery and guest satisfaction

-Serve as primary &/or secondary point of contact for day-of vendor deliveries and event logistics

-Create internal memos to share event details, tech requirements and facilities requests in advance to other departments to ensure smooth event execution

-Conduct regular follow-up communication with attendees prior to the event

-Prepare place cards, nametags, seating charts, and favors

-Coordinate weather-related supplies e.g., umbrellas, etc.

-Manage day-of logistics, greet attendees upon arrival, assist with event check-in

-Oversee inventories across campus

-Distribute and donate event décor and food as needed

-Assist with post-event reports and documents with data-driven analysis including attendance trackers, attendee feedback, expense reports, goal attainment, and recommendations for future event improvements

 

The following functions, with the Sr. Events Associate, for all events:

-Daily check of RSVP voicemail, email, and phone calls

-Updating RSVP trackers

-Day-of coordination

-Necessary training and assistance

-EOY Reports

 

Particular skills necessary to perform this job:

Proficiency in Microsoft Excel, Word, Outlook, and SharePoint. Strong organization and keen attention to detail. Maintain a high level of accuracy, dependability, and organizational skills. Must have the ability manage multiple projects and tight deadlines in a fast-paced and sometimes pressured environment. Ability to work nights/weekends as needed.

 

Specialized knowledge an individual must possess to be selected for this job:

– Mindset and manor of a polished and poised professional who is at ease and comfortable with high net worth and high-profile individuals

-Commitment to discretion and confidentiality are required

– Adept at working in a busy, seasonal environment with flexible scheduling.

– Willingness to attend after hour/weekend events

-Exceptional attention to detail

-Strong work ethic and the highest degree of professionalism and discretion

-Solid command of the oral and written English language with excellent overall communication skills

-The ability to stand for extended periods of time.

-Comfort with a front facing, greeting role.

-Able to multi-task and gracefully accept interruptions.

A passion for event planning and relevant experience/training/education. Excellent writing and oral communication skills required. Solid working knowledge of Excel (budget & expense tracking) and Word (large mailers, mail merging). BA/BS degree recommended.

 

Supervisory/managerial duties that are required of this position:

Periodically supervises assigned vendors that help with the event functions. Occasionally handle all responsibilities for day-of event coordination. This position will have a company phone and laptop.

To apply for this position, please send a resume and cover letter to rsvp@fourarts.org

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